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W-what... I asked them about the possibility of releasing Otome games the other day and they just said they'd think about it. Wonder what made they change their response on that so fast. Either way, good to hear.
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I'm being cynical here, but at this stage, I think they're acting extra responsive to feedback/suggestions in order to generate positive feeling among potential customers. This is particularly important given the wave of negativity they've faced, such as complaints about the activation scheme, the high game prices, and the shoddy translations.
Business decisions don't happen overnight, so while I'm sure they take suggestions seriously (and they've responded by increasing the number of allowable activations), they're probably making a few empty promises to encourage people to buy.
Our ultimate goal is to bring all downloadable
contents from Japan. Please keep supporting us to make it happen!!! - MangaGamer
That statement says it all. Make them successful, and they'll look into what you've asked for (games for females, non-adult titles, better translations, merchandise, whatever else people have asked about this past week). However, the future of the service is still vague, so I doubt they have firm plans for anything beyond the currently planned lineup.